Career Opportunities

Insurance Billing Specialist/Mitigation Coordinator

Job Description

The insurance billing specialist will be responsible for the initial billing and collection of payment for work completed by our water mitigation company. You will spend the majority of your day performing clerical tasks as well making phone calls to insurance companies and customers. You will be required to follow up within three business days of every last contact until payment is confirmed or received. This position is full time and will require you to be organized, personable, and consistent. The ideal candidate will have experience operating the Microsoft Office Suite as well as utilizing QuickBooks. Training for this position will be approximately 1-2 weeks. Seeking immediate hire of ideal candidates.

General Description of Position

The Mitigation Billing Coordinator is responsible for handling billed insurance files that they must collect on and are responsible for working closely with various insurance companies to gather pertinent information; as well as alerting individuals that their account is unpaid/past due. They note payments that are made on time and flag those that are past due. Coordinators often handle other tasks as well, such as answering phones, filing, and faxing paperwork. This is usually done over the phone, but in some cases; agents may draft letters, or correspond via email.

Duties and Responsibilities:

  • Prepare and submit claims to insurance companies
  • Prepare and send invoices, statements, and payment worksheets to Homeowners
  • Resolve billing complaints made by either homeowners and/or insurance companies
  • Process payments
  • Maintain files and accounts, to include estimates, invoices, and/or any pertinent documents, and payments
  • Pursue unpaid invoices, late payments daily via telephone, e-mail and written contact with consistent follow-up as needed
  • Communicate with office manager, project management, and other departments regarding customer accounts on a timely basis
  • Develop and maintain rapport with a variety of internal and external customers ensuring the highest level of customer service through relationship-building
  • Identify and communicate account concerns to management
  • Research and recommend accounts for third party collections to supervisor
  • Contact and work with third party collections agency on accounts placed with them
  • Work in conjunction with the rest of the team to ensure all cash/checks and CC balances are applied to the proper accounts
  • Process and present invoices to customers
  • Answer customer’s calls
  • Recommend process improvements and enhancements
  • Maintain collection goal as determined by management
  • Other duties as assigned

Job Type: Full-time
Salary: $14.00 to $17.00 /hour

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Rebuild Superintendent Apprentice

Job Description

Local Rebuild Company is now hiring a full-time superintendent apprentice.
This is a great job offering a competitive compensation to the right person.
This is an apprentice position, the individual hired for this position will be in an apprentice role for 6-12 months depending on development.

General Description of Position:

The Rebuild Superintendent Apprentice will assist on all rebuild projects assigned by Rebuild Coordinators. He/she will be responsible for planning, organizing, controlling job costs and completing quality inspections; final walk-through, supervising sub-contractors and staff.

Duties and Responsibilities:

Assisting Superintendents with the following:

  • Manages sub-contractors by locating, evaluating, and selecting sub-contractors; monitoring and controlling budget and performance.
  • Performs pre-walks to ensure accuracy of approved scope of work as well as ensure the work authorization contract and sub-contractor forms are filled out and signed by the homeowner.
  • Meets rebuild budget by monitoring project expenditures; collecting any deposits due or any other balances due before closing account(s).
  • Conducting final inspection / walk-through. Take photos of completed work. Have the customer sign the SOC (statement of completion form) at the completion of every job.
  • Review job paperwork on all jobs to ensure necessary forms are completed and signed.
  • Communicate with customer on job progress or problems.
  • Maintain a good driving record and valid driver’s license.
  • Ensure company vehicle has up to date insurance and registration; notify management if otherwise; care for company vehicle.

Job Type: Full-time
Salary: $18.00 to $20.00 /hour

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